About Century Electric
Century Electric began with a simple purpose: Provide Springfield area homeowners and businesses with premium electrical services and unmatched customer care. To that end, we strive to not only meet but exceed our clients’ expectations every day.
Read on to learn more about our organization, the things we consider important, and the ways we try to be the Springfield electricians local families and businesses can rely on.
The Century Electric Process
Century Electric is a different kind of electric service provider. Unlike so many other companies, who place profits above all else, we focus on you and your needs. That starts when you first reach out to us and continues until the entire job is completed.
In fact, you’ll likely notice a few ways that your experience with Century Electric differs from your experiences with other electricians.
For example, you’ll see that we will:
Listen
We always want to know about the electrical problems you’re experiencing or the upgrades you need. It is only by fully understanding your current situation and ultimate goals that we can provide the kind of service you deserve.
Ask questions
We will frequently ask questions to help ensure we fully understand your needs, as well as the best way to help solve them.
Provide clear estimates
We’ll explain everything included on your itemized estimate, and we never include hidden fees. This way, there are no surprises, and you will feel like you received good great value.
Work around YOUR schedule
Unlike some other companies who force you to reorganize your life to make their job easier, we will schedule work at a time that works for you.
Show up on time
Electricians who show up late (or fail to show up altogether) are showing blatant disrespect for their clients. But our electricians and staff show up on time, every time.
Complete the work while maintaining the highest standards
Our customers deserve the best possible service, so we always carry out our electrical work in accordance with the best current practices.
Finish the job on time
Showing up on time for a job is obviously important, but it’s equally important to complete the work on time too. We always commit to doing so, and we frequently finish ahead of schedule.
Discuss the work afterwards
We don’t simply complete the job and jump back in the truck; we always discuss the job with you, ensure that you understand what we did, and provide you with on-going maintenance advice.
Thank you for your business
There are plenty of other electricians in Springfield you can call, so we appreciate that you’ve selected us. That means one of the very last things we’ll say to you before leaving is “thank you!”
Be there if problems arise in the future
You never have to worry that we’ll be hard to reach in the future if you need additional services or repairs. And we’ll treat you with the same courtesy and respect we did the first time.
Century Electric Values
We take pride in being Springfield’s preferred electrical services provider and attribute our success to four key principles:
Communication
You will find that our team is never hard to reach, and we remain in close contact from your initial inquiry until we’ve completed the job.
Reliability
We show up when we say we’ll show up, complete the work we say we’ll complete, and solve the problems we say we’ll solve. Period.
Integrity
Our team members take the steps necessary to earn our customers’ trust and always operate in an honest and transparent manner.
Customer Service
We hold our customers’ satisfaction in the highest regard and always strive to not only meet but exceed expectations.
Springfield Owned & Operated!
Don’t trust your home of business to one of the faceless nationwide electrical services chains! Instead, opt for a local electric service provider, owned by a Springfield resident who has been providing electric services to your neighbors for more than 10 years.
Meet the Owner of Century Electric
Hello! My name is Igor Zhogan, and I’m the owner and master electrician behind Century Electric.
My passion for electrical work started more than 10 years ago, when I became an electrician’s apprentice at only 19 years of age. As I learned under the tutelage of several skilled and experienced master electricians, I realized that this was undoubtedly the career path I wanted to pursue.
So, I studied hard, improved my skills, earned my license, and eventually launched Century Electric. Since then, we’ve become Springfield’s preferred electrical service provider, based in large part on our dedication to providing premium services and unmatched customer care.
